Here’s a song for those who do tech support for their relatives. There are times when singing this song to myself gets me through the day.
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ahhhh, that just sounds all to realistic (Justin cringes when I say Dad has a computer question)
There are 2 types of users that are VERY dangerous
1)Users that find a windows for dummies to advanced, to figure if they click enough things it’s going to work
2)Users who think they know how to do stuff, but they just really know how to get into trouble.
It be nice if I could prevent them from touching a PC.
Hummmm on the other hand I guess thats why I have a job.
That’s the trick – finding that balance between cowering in fear and headlong recklessness. Too bad we can’t just blend user type 1 and 2 to achieve it.